YMCA BLUE RIDGE ASSEMBLY, INC. EVALUATION OF SERVICES Q1 Please provide the following information: NAME OF GROUP:   DATES   YOUR NAME (optional)   YOUR E-MAIL (optional) PLEASE EVALUATE THE ASSEMBLY'S SERVICES AND FACILITIES USED BY YOUR GROUP. Q2 ROOM ACCOMODATIONS Abbott Hall 1=poor   2=fair   3=average   4=good   5=very good   Asheville Hall           Blue Ridge Center           Family Lodges           Robert E. Lee Hall           Weatherford Hall         Q3 COMMENTS ON ROOMS Q4 COTTAGES Rhododendron 1=poor   2=fair   3=average   4=good   5=very good   Dogwood/Meredith           Agnes Scott, Mississippi, Ward Belmont           Florida, Miami, Rondette, Ware           Summer Cottages         Q5 COMMENTS ON COTTAGES Q6 FOOD Preparation 1=poor   2=poor   3=average   4=good   5=very good   Presentation of Food           Quality           Variety         Q7 COMMENTS ON FOOD Q8 FACILITIES FOR MEETINGS/EQUIPMENT Blue Ridge Center Meeting Rooms 1=poor   2=fair   3=average   4=good   5=very good   Heaton Hall Auditorium           Heaton Hall  Meeting Rooms           Lee Hall Meeting Rooms           Washburn Center           Weatherford Hall Meeting Rooms           Whittington Amphitheater           Audio-Visual Equipment         Q9 COMMENTS ON MEETING FACILITIES Q10 INDOOR/OUTDOOR CHALLENGE COURSES Quality of Equipment 1=poor   2=fair   3=average   4=good   5=very good   Quality of Instruction         Q11 COMMENTS ON CHALLENGE COURSES Q12 FACILITIES/GROUNDS/EQUIPMENT General Repair/Appearance 1=poor   2=fair   3=average   4=good   5=very good   Athletic Fields           Campfire Area (s)           Child Care Center           Crafts           Gymnasium           Hiking Trails           Playground           Swimming Pool           Tennis Courts           Ware Pavilion         Q13 COMMENTS ON FACILITIES Q14 ATTITUDE AND EFFICIENCY OF STAFF Event Scheduling/Arrangements 1=poor   2=fair   3=average   4=good   5=very good   Housekeeping           Dining Room           Guest Services/Reception/Registration           Maintenance           Challenge Courses/Adventure Programs           Child Care/Children's Programs           Crafts           Gift Shop           Meeting Room(s) Services           Swimming Pool         Q15 COMMENTS ON STAFF Q16 OVERALL EXPERIENCE YMCA Blue Ridge Assembly 1=poor   2=fair   3=average   4=good   5=very good   Your Conference/Retreat/Reunion         Q17 COMMENTS ON YMCA BLUE RIDGE ASSEMBLY Q18 COMMENTS ON YOUR EVENT Q19 WHAT CAN WE PROVIDE TO MAKE YOUR STAY MORE ENJOYABLE? Q20 RATE STRUCTURE:  As a conference center serving the nonprofit, tax-exempt sector, Blue Ridge is sensitive to rate structure as it impacts your conference.  Please evaluate and share your comments regarding our prices. Q21 ALL SEASON CONFERENCE CENTER:  The Assembly operates year-around as a site for conferences and training events.  Might your organization, or others you know, be interested in utilizing the Assembly at other times during the year?  If so, please list the group(s) and contact person(s). THANK YOU FOR ENGAGING IN OUR IMPROVEMENT!

---